In the context of business, personal effectiveness is very closely linked with communication. For better or for worse, most modern businesses are tailored to the extroverted personality, i.e. those kinds of people who thrive on dynamic, social situations, are able to network and convey their feelings with ease.
Most people aren’t full extraverts and many people are more introverted than they are extraverted, and this can often put them at a disadvantage when applying for leadership positions or making a difference within a professional environment.
Personality traits like introversion and extraversion aren’t set in stone however, and with the right leadership training anybody can fulfil their potential to be a better leader or manager. Quality training and management courses can address the following skills:
Assertiveness can sometimes be a challenge. Assertiveness is distinct from aggression and hostility, and is simply about getting your voice across in an emphatic and meaningful way.
Constructive conversations. Some people, and we all know people like this, talk a lot but “say” very little. How constructive are your conversations, are they circular or do they have a point? You can be trained to be a more effective conversationalist.
Presentation skills. Many employees struggle with presentations, and see them as a stressful, nerve racking obligation. However, being a good presenter is a valuable skill to have, and certainly a skill important for leadership professionals and managers.
